#customerexperience

MalayalisNearMe Official

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👉Air Canada has introduced a groundbreaking feature in its mobile app, allowing customers on domestic flights in Canada to track their baggage and mobility aids in real time. The tracking feature, initially available domestically, ensures customers receive live updates on their belongings' journey from check-in to arrival, enhancing overall travel confidence. Tom Stevens, VP of Customer Experience, highlights the airline's commitment to elevating service reliability. The app provides "What's Next" guidance, including carousel details for baggage pickup. This innovation, part of Air Canada's enhanced accessibility protocols, will expand to U.S. flights next year and select international destinations in the future. The app also streamlines delayed baggage reporting, saving time for customers. Travelers can download the app for free, offering a comprehensive travel management solution.✅ . . #AirCanada #TravelInnovation #BaggageTracking #CustomerExperience #MobileApp #TravelConvenience #RealTimeTracking #mnm #malayalisnearmeapp #canadaupdate #canadanews

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1 year ago

MalayalisNearMe Official

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👉A technical glitch in Tim Hortons' Roll Up To Win promotion mistakenly notified coffee drinkers across Canada of winning a $55,000 boat. Although the extent of the impact remains unclear, the chain confirmed sending incorrect prize information to some customers via email. Recipients like Darren Stewart-Jones and Chris Rivet initially celebrated their unexpected wins, only to realize the error upon further scrutiny. Disappointment ensued as Tim Hortons rectified the situation, urging recipients to disregard the misleading emails. Apologizing for the confusion, the company acknowledged falling short of its service standards.✅ . 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞 𝐋𝐚𝐰 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐋𝐚𝐰 𝐂𝐫𝐢𝐦𝐢𝐧𝐚𝐥 𝐋𝐚𝐰 𝐒𝐢𝐦𝐦𝐢 𝐂𝐡𝐚𝐜𝐤𝐨 𝐏𝐫𝐢𝐧𝐜𝐢𝐩𝐚𝐥 𝐋𝐚𝐰𝐲𝐞𝐫, 𝐂𝐡𝐚𝐜𝐤𝐨 𝐋𝐚𝐰 📲+𝟏 𝟒𝟏𝟔-𝟓𝟎𝟗-𝟗𝟓𝟎𝟖 📧𝐬𝐢𝐦𝐦𝐢@𝐜𝐡𝐚𝐜𝐤𝐨𝐥𝐚𝐰.𝐜𝐚 @chackolaw.ca . . #TimHortons #RollUpToWin #PromoError #TechnicalGlitch #CustomerExperience #PrizeMistake #Apology #CanadianCoffee #mnm #malayalisnearmeapp #canadaupdate #canadanews

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7 months ago

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